All Valencia Water Company bills are due and payable upon date of presentation. Your bill will become past due if not paid within 19 days from the date of mailing.

Pay Online through Valencia Water Company's PayConnect

You can instantly pay your bill from the comfort of your home with the click of a button, 24 hours a day, 7 days a week using your electronic checking/savings account. Also review your account information including payment history, water usage, previous bills and more!

Pay Online through your own bank or other 3rd Party vendor.

You may use any third party online bill pay service, such as your bank's online bill pay service, and all payments will be delivered electronically to Valencia Water Company via the national electronic registry within 1-3 business days. Just be sure to select the correct vendor (Valencia Water Company, Valencia, CA), and use your current Valencia Water account number found on your bill.

e-Billing

Go GREEN with paperless e-Billing service. Receive your bill via e-mail each billing cycle. You can also pay your bill online or sign up for our Direct Payment Plan.

Automatic Recurring Direct Payment Plan (Automatic Debit)

Sign up to pay your water bill automatically online. Once logged in, select Set up Direct Payment Plan under Recurring Payments. This method takes 1 billing period to take affect but is FREE of charge.

Authorize us to pay your bill through a monthly automatic checking/savings withdrawl on your bill’s due date FREE of charge. Click the link above to sign up online or click below for a printable application.

Valencia Water Company 24631 Ave. Rockefeller Valencia, CA 91380-5904 Attn: ACH Program

Click here

You will need the latest version of Adobe's Acrobat Reader to view this file. If you do not have Acrobat Reader installed, follow these instructions. Get Acrobat Reader Click the Acrobat Reader icon above and follow the prompts once you reach Adobe's web site. After downloading Acrobat Reader, install it on your system. Click on PDF file above. After downloading the PDF file, Acrobat Reader and the file will open within your browser.

To end Automatic Recurring Direct Payment Plan, Click Here to log into your account and go to your Payment Options and Manage Direct Payment Plan.

Pay By Phone

Pay your water bill over the phone by calling 661-294-0828 by using your electronic checking/savings account. Please have your Valencia Water Company account number ready.

24-Hour Service

Access your account 24 hours per day, 7 days a week, online or by calling 661-294-0828

Payment Extensions

Request an online payment extension on your water bill payment.

Low-Income Ratepayer Assistance (LIRA) Program

Valencia Water Company now offers a discount to qualifying low-income residential customers who receive water through a 1-inch or smaller meter. If your household qualifies for a discount on your electric or gas bill under the CARE program, you may also qualify for a discount on your water bill in the amount of 50% of the monthly service charge.

Income Guidelines

	Number of Persons in Household		Total Combined Annual Income
	1-2		up to $31,300
	3		up to $36,800
	4		up to $44,400
	5		up to $52,000
	6		up to $59,600
	each additional person		$7,600

These income limits are effective until May 31, 2011.

For more information on the LIRA program, or to complete a LIRA application, click here.

Mailing Your Bill

Enclose the detachable bottom portion of your bill, along with a check or money order for the amount due, in the envelope provided to ensure speed and efficiency in processing. Please do not include cash or coins.

If the envelope provided is lost, mail to:

Valencia Water Company
P.O. Box 515106
Los Angeles, CA 90051-5106

Paying your bill in person:

Feel free to make your payment at the above location using check, traveler's checks, cashiers check, or money order made out to Valencia Water Company. We also accept cash if you're paying in person. A drop box is available in the front of the building or you may walk your payment in. Our office is open Monday through Friday from 8 a.m. to 5 p.m., except on holidays and during special events.